You've just been told you need an additional 50 customer agents by Monday.

You're fire-fighting with operations.
You can't get candidates to stay past week one.

Enter the world of contact centre hiring:
(something we know a thing or two about).

Growing a business means you need people who care about your success, not just their commission.

That's why we built our entire approach around giving you the personal care and attention we wish we'd had when we were in your shoes.

Read our story

We're obsessed with
making your life easier.

No chasing us up on things we said we'd do. No having to repeat yourself endlessly. No frustrating conversations where you wonder if anyone's listening.

Your account manager isn't just your contact. They're someone who knows your business inside out. Who remembers you hate 9am calls and love flat whites.

Someone who understands what makes you tick and exactly why you're passionate about what you do.

We've got an obsessive
attention to detail.

We meet every single candidate. Face-to-face, virtual, whatever it takes.

No quick phone screenings where we're half-listening while checking emails. We see them.

We understand what drives them, what they're running from, and whether they'll genuinely thrive in your world.

Vanity metrics out.
Human insights in.

Double down on this channel, ditch that source, tweak your messaging here. Our reporting doesn't just tell you what happened – it’s a value-add that makes sense of the report, and offers insight, and a way forward.

Which means you can spend less time chasing underperforming suppliers… and more time on strategic planning, team development, and the work that actually makes you proud to work in talent acquisition.

This isn't reporting - it's intelligence.

People who understand your world... not just your brief.

We speak your language fluently.

FCA regulations? Been there.
Volume hiring madness? Lived it.
Compliance without the delays?
That's our speciality.

We understand the pressures, the pace, and the particular challenges that come with hiring at scale in highly regulated environments. Because we've chosen to focus here, not stumbled into it.

How Domestic & General created a contact centre
team built to last.

"Talent Tent goes above and beyond; they're unique.

You don’t get this level of service from agencies anywhere else”.

Head of Talent Acquisition,
Domestic & General

Read the case study

The volume recruitment
problems we solve.

Candidates look great on paper but don't fit in reality.

CVs often miss who someone really is. Whether they can handle ambiguity or thrive in a target-driven team, for example. That’s why, we dig into what drives them, how they think, and whether they’re likely to succeed in your world.

Not just “culture fit,” but contribution from day one.

Volume hiring creates more problems than it solves.

Poor retention, compliance issues, cultural misalignment.

You're hiring the same roles repeatedly because people keep leaving. We break that cycle by finding people who are aligned, engaged, and ready to stay. We help build stability, no matter the scale.

You're drowning in tactical work instead of strategy.

... and you're chasing suppliers and managing agency relationships when you should be focusing on the strategic work you love.

Everyone at Talent Tent is obsessed with making your life easier, not harder.

Agencies that are "meh" at everything.

While other agencies spread themselves thin, we've doubled down on what we know inside out.

And that's volume recruitment for financial services and regulated industries.

Let’s talk about your volume hiring plans.

Ready to stop the constant firefighting?
Here's what we're thinking: let's have a proper conversation about what's actually going on.

Volume recruitment,
powering contact centres, UK-wide.

Quick Links

Get In Touch

hello@talenttent.co.uk
029 2294 2234‬
Brunel House, 2 Fitzalan Road,
Cardiff, CF24 0EB

Get in touch

Finally, someone who speaks your language

With us, you get a different type of
volume recruitment campaign.

You've just been told you need an additional 50 customer agents by Monday.

You're fire-fighting with operations.
You can't get candidates to stay past week one.

Enter the world of contact centre hiring:
(something we know a thing or two about).

We're obsessed with
making your life easier.

We've got an obsessive
attention to detail.

Vanity metrics out.
Human insights in.

People who understand your world... not just your brief.

How Domestic & General created a contact centre
team built to last.

The volume recruitment
problems we solve.

Candidates look great on paper but don't fit in reality.

Volume hiring creates more problems than it solves.

You're drowning in tactical work instead of strategy.

Agencies that are "meh" at everything.

Let’s talk about your volume hiring plans.

Finally, someone who speaks your language

With us, you get a different type of volume recruitment campaign.

You've just been told you need an additional 50 customer agents by Monday.You're fire-fighting with operations.You can't get candidates to stay past week one.Enter the world of contact centre hiring: (something we know a thing or two about).

We're obsessed with making your life easier.

We've got an obsessive attention to detail.

Vanity metrics out. Human insights in.

People who understand your world... not just your brief.

How Domestic & General created a contact centre team built to last.

The volume recruitment problems we solve.

Candidates look great on paper but don't fit in reality.

Volume hiring creates more problems than it solves.

You're drowning in tactical work instead of strategy.

Agencies that are "meh" at everything.

Let’s talk about your volume hiring plans.

With us, you get a different type of
volume recruitment campaign.

You've just been told you need an additional 50 customer agents by Monday.

You're fire-fighting with operations.
You can't get candidates to stay past week one.

Enter the world of contact centre hiring:
(something we know a thing or two about).

We're obsessed with
making your life easier.

We've got an obsessive
attention to detail.

Vanity metrics out.
Human insights in.

How Domestic & General created a contact centre
team built to last.

The volume recruitment
problems we solve.