Talent Tent logo

More hires,
fewer problems.

The contact centre recruitment agency that finds people who fit. Your culture. Your skills. Your way.

The contact centre recruitment agency

that gets your world.

High-volume hiring for regulated industries, especially financial services. We find, screen, and help you hire people who stay.

What we offer

High volume hiring sourcing strategy that delivers best-fit talent.

Technology-driven assessment that predicts success.

Employer branding strategy that attracts the right people.
Reporting that tells you
what to do next,
and why.

Who we support

Financial services contact centres - consumer products

Roles we recruit for: 

  • Outbound Sales Advisor
  • Collections
  • Contact Centre Operators

Regulated contact centres, including utilities, energy and travel

Roles we recruit for:

  • Inbound Sales Agents
  • Customer Contact Advisors
  • Outbound Sales Advisors

One-off projects for
investment-secured fintechs

Roles we recruit for:

  • Customer Service
  • Marketing and Operations
  • HR and Talent

Our services
(in a little more detail).

Sourcing strategy that
goes beyond job boards.

While other agencies fish from the same candidate pool, we develop targeted attraction campaigns that find people who want to work in regulated environments.

Posting on Indeed and hoping has its place, but it’s one part of the puzzle.

Technology-driven
assessment that
predicts success.


Psychometric evaluations and screening that identify people who won't just fill seats - they’ll thrive and stay.

We measure what matters: cultural fit, mindset, and a genuine interest in your world.

Contact centre recruitment doesn’t need to be clunky.

If there’s a way to automate, streamline or make life easier for our clients or candidates, we’ll find it.

Senior account management
(no training required).


Work directly with a team that has worked in-house and who
get what it takes to do your job.

No explaining regulations for the hundredth time.

No starting from scratch when someone leaves.

Just people-people who get it from day one.

Reporting that tells you what to do next.

(Not vanity metrics for the sake of it).

Intelligence that shows you exactly where to double down, what to ditch, and how to improve.

We share everything we learn with you, so you can take those learnings and apply them to your own process if you wish.

We don’t gatekeep.
We give you the numbers that drive decisions.

Employer branding strategy that attracts the right people.

 

Move beyond generic job adverts that misrepresent roles and attract the wrong candidates.

We’ll partner with you to build an awesome employer brand.

One that speaks to people who understand what regulated industries are really about.

Our results speak 
for themselves.

 

  • Highest candidate attendance rates at interviews compared to other agencies

  • Strongest performance from front of funnel through to hire

  • Top-performing agency status with current customers

 

Volume recruitment,
powering contact centres, UK-wide.
Get In Touch
© 2025 Talent Tent Ltd. All rights reserved.